We all set out to try to do things in the best way possible. This
page aims to provide some insight into why this should be a priority
for voluntary and community groups as well as providing links to a
range of model policies and good practice guides which can be used
as a starting point in improving your organisation.
Good practice can often seem like a luxury or a meaningless paper
exercise in the real world of running a voluntary and community group.
However it can be used positively to help you to objectively examine
whether you are doing things in the most effective way and thus lead
to the development of your organisation and the services you provide.
Reasons for developing good practice and recording this in the form
of a set of policies and procedures can be very varied and many groups
can operate very successfully over long periods of time without doing
Positive reasons for developing good practice might include:
- A significant change in the nature of the group from one purely
involving volunteers to one of employing staff.
- The undertaking of a new responsibility such as the leasing
or owning of property.
- The delivery of a new service eg the provision of a youth club.
- To broaden awareness of the benefits of getting involved with
- To learn from your mistakes and do things better next time.
More reactive reasons might include:
- If a prospective funder expects certain policies to be in place
before making their funds available.
- If things go wrong and a group feels there is no clear way
of dealing with the challenge facing them.
- Dealing with complaints.
Whatever the reason, good practice is something that we
should all be striving for and PAVS aims to lead the sector
by example. All of our policies are continuously being reviewed
and developed in the light of our experience and are available as
models which can be downloaded here in a format whereby they can
be modified to suit your purpose.